Privacy Policy
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This Privacy Policy explains how Kisure Sports (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or use www.kisure.co.ke (“Kisure Sports”, “the website”). It also outlines your rights and how you can exercise them under applicable data protection laws, including the Kenya Data Protection Act and the General Data Protection Regulation (GDPR).
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
Table of Contents
- Introduction
- Data Controller and Data Subjects
- Data We Process
- How and Why We Process Your Data
- Our Use of Cookies
- How We Protect Your Data
- Your Rights
- Right to Access
- Right to Rectification
- Right to Erasure (Right to Be Forgotten)
- Right to Restrict Processing
- Right to Object and Automated Decision-Making
- Right to Data Portability
- Right to Withdraw Consent
- Right to Lodge a Complaint
- Data Retention
- Sharing of Personal Data
- Transfer of Data to Third Countries
1. Introduction
As a user (“you”) of Kisure Sports, you may share personal information when accessing our services or participating in discussions about sports events. This policy explains how that information is collected, used, and protected.
This Privacy Policy applies only to data collected through Kisure Sports and not to data processing that may occur on third-party websites or services, even if linked from our website.
We may update this Privacy Policy periodically. Significant changes—such as new services, technologies, or data use purposes—will be communicated to you through our platform or by email. You may be required to consent again before continued use. Minor updates, such as wording or formatting improvements, will take effect automatically once published.
2. Data Controller and Data Subjects
When you use Kisure Sports services and share information that identifies you, you become a data subject under applicable data protection laws.
Kisure Sports determines the purpose and means of processing personal data and is therefore the data controller. We are legally responsible for ensuring your data is processed lawfully, transparently, and securely in compliance with the Kenya Data Protection Act and GDPR.
3. Data We Process
We may process several categories of personal data, including:
Identification Data
- Personal Identifiable Information (PII): email address, system-generated ID, and optional details such as name, address, or phone number.
- Verification Data: in limited cases, such as prize distributions, we may request official ID or passport copies for identity verification.
- Electronic Identification Data: IP address, browser type and version, device information, and operating system details.
4. How and Why We Process Your Data
We process your personal data to:
- Provide and manage our services
- Personalize your experience
- Communicate important updates or offers (with consent)
- Analyze website performance and usage trends
- Ensure website functionality and security
Identification Data
Your email and user ID allow us to distinguish your account from others and contact you regarding service updates or marketing (if you opt-in). Optional details like name or phone number help personalize your experience.
Electronic Identification Data
Your IP address helps facilitate secure communication and determine approximate location (e.g., to provide localized content). Browser and device details help us troubleshoot technical issues and optimize website performance.
5. Our Use of Cookies
When you visit our website, cookies are automatically placed on your browser.
Cookies help us:
- Enhance navigation and usability
- Analyze visitor behavior
- Improve site performance and marketing
- Integrate third-party services such as social media or advertising
For more details, please review our Cookies Policy.
6. How We Protect Your Data
We apply strict technical and organizational measures to protect your personal data against accidental loss, alteration, unauthorized access, or unlawful processing.
We only collect data necessary for our legitimate purposes and retain it only as long as needed. Data is securely stored and regularly reviewed for accuracy and relevance.
7. Your Rights
You have several rights concerning your personal data:
Right to Access
You may request confirmation of whether your personal data is being processed and obtain a copy of the data held.
Contact us at [email protected] for access requests.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure (Right to Be Forgotten)
You may request deletion of your data when:
- It is no longer needed for its original purpose
- You withdraw consent and no other legal basis applies
- You object to processing and no overriding grounds exist
- Processing was unlawful or required by legal obligation
Right to Restrict Processing
You may request that we restrict processing of your data if:
- You contest its accuracy
- Processing is unlawful but you prefer restriction to deletion
- You need data for legal claims
- You’ve objected pending verification of our legitimate interests
Right to Object & Automated Decision-Making
You may object to processing based on legitimate interests or for direct marketing purposes.
If you opt-out, we will stop using your data for marketing. You may also request human review in cases of automated decision-making.
Right to Data Portability
You may request your personal data in a structured, machine-readable format and transfer it to another controller, where technically feasible.
Right to Withdraw Consent
You can withdraw consent for data processing at any time by deleting your account or contacting us.
Withdrawal does not affect processing conducted prior to the withdrawal.
Right to Lodge a Complaint
If you believe your data rights have been violated, you may lodge a complaint with the Kenya Data Protection Commissioner or your local data protection authority.
8. Data Retention
We retain your data only as long as necessary to provide our services or as required by law. When you unsubscribe or delete your account, we securely delete your data unless retention is legally required.
9. Sharing of Personal Data
We may share your data with:
- Service Providers: trusted third parties assisting with analytics, maintenance, marketing, and development.
- Public Authorities: when required by law or to protect our legal rights
All third-party processors are bound by confidentiality and data protection agreements ensuring lawful and secure processing.
10. Transfer of Data to Third Countries
To provide our services globally, your data may be transferred to countries outside Kenya. In such cases, we ensure an adequate level of protection consistent with GDPR standards.
Where necessary, we enter into Data Protection Agreements with recipients to guarantee secure handling of your data.
We also use the Real Cookie Banner tool to manage cookie consents, as described at https://devowl.io/rcb/data-processing/.
The legal basis for this processing is Article 6(1)(c) and Article 6(1)(f) of the GDPR, covering compliance and legitimate interests.